Shipping policy

• All orders are processed within 1-2 business days Monday thru Friday. Orders will not be shipped on weekends but may be delivered on weekends.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
  

Where’s My Stuff?

Most orders ship within 48 hours, however it is not unusual for a large order to ship within 3-7 business days. Don’t worry, your order is important to us and we are working to ship it out as soon as possible!  You will receive an official shipping notification via e-mail as soon as your order ships. If online tracking is available for your order, we will also include a tracking number with your shipping notification.  If you have not received a shipping notification within 7-10 business days, please contact us at Contact@PawsRuz.com for more information. We are here to help, and we respond to most e-mails within 1 business day.